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Annual and Monthly Membership Auto-Renewal,
Cancellation and Refund Policy

Annual Memberships (Annual)

Clients that pre-paid for a 12-month subscription term will automatically be renewed at the end of the 12 month period on a month to month basis at the prevailing rate at the time of their renewal. You agree that Love American Homes may automatically renew your subscription and charge your credit card on the one year anniversary of your last subscription date (the “Renewal Date”) and each month going forward, unless you cancel your subscription before the Renewal Date or Love American Homes no longer offers the subscription service. To cancel your subscription, go to www.loveamericanhomes.com/support and post your cancelation request. Telephone calls, voicemail messages, emails will NOT be accepted as a cancelation request. Your request MUST be posted to www.loveamericanhomes.com/support. If you cancel within 30 days after the initial subscription date or the Renewal Date, your cancellation will be effective immediately and your access to the Site will be terminated immediately. A refund request after the first 30 days of the subscription will NOT be granted.

Automatic Renewal (Monthly)

Your monthly subscription will automatically renew every month from the date of your purchase, until you cancel your subscription. You agree that Love American Homes may automatically charge your credit card for your monthly subscription. You may cancel your monthly subscription prior to the next billing date to avoid future charges by posting your cancelation request on www.loveamericanhomes.com/support. Telephone calls, voicemail messages, emails will NOT be accepted as a cancelation request. Your request MUST be posted to www.loveamericanhomes.com/support. If you terminate your membership within three (3) days after the beginning of a billing cycle, you will be entitled to a full refund, but your access to the Site will be terminated immediately. If you have had a subscription for more than 3 days and you choose to cancel, you will not be entitled to any refund, but access to the Site will continue until the next billing date. We do not provide partial-month (prorated) refunds.

Change from a Monthly membership to a Yearly membership (Monthly)

You may also convert your monthly subscription to an annual subscription anytime. However, the change over is not retroactive. It can only be changed going forward. So when you change to a yearly membership your membership fee will not be pro-rated based on the amount you’ve already paid. What you’ve paid in the past can only be applied to past membership. When you change from a monthly to a yearly membership, the current prevailing yearly rate will be charged and that will allow you access for the coming year.

 

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